Easyve, (the “Company”) is a proprietorship registered under applicable Indian laws with Udyam/MSME registration and having its principal place of business at Delhi, India, and includes its successors and affiliates. The Company owns and operates an online Platform (defined below), including its Website (refer 2.8), Applications or Services, that allows Students (refer 2.2) to find Providers (refer 2.3) offering online or offline classes or courses for any category they wish to learn. It also allows Providers to purchase several Membership Plans that allow them to engage or interact with Students registered on the Platform and avail of benefits as announced by the Platform. The “Platform” includes but is not limited to the Website i.e. https://www.easyve.com, applications designed for mobile operating systems including but not limited to Android, iOS and any other websites, applications or Services launched by the Company.

By accessing or using the Platform through its Website, Application or Services or by downloading or posting any content from or on the Website, or using the Applications, you indicate that you have read, and that you understand and agree to be bound by these Terms and receive our Services (“Terms of Services” or “Terms”), whether or not you have registered with the Platform.

Therefore, please read these Terms of Services before accessing or using the Website, Application or Services or downloading or posting any content from or on the Website, via the Application or through the Services, carefully as they contain important information regarding your legal rights, remedies and obligations.

If you do not agree to these Terms, then you have no right to access or use the Platform, Website, Applications or its Services.

If you are using the Platform, Website, Application or Services then these Terms of Service are binding between you and the Company.

In addition to other words and expressions that may be defined elsewhere in this document, unless the context otherwise requires, the following capitalized terms wherever used in the Agreement shall have the meanings as ascribed hereunder:

“Member” means any individual or entity who has signed up on the Platform, including but not limited to the following types:

1. Student – Any individual who has registered on Easyve to take classes or services.

2. Freelancer – Any individual offering skill-based services on Easyve.

3. Service Provider – Any individual or organization providing specific services.

4. Home Service Provider – Any individual or business offering home-based services.

5. Client – Any individual or organization using or requesting services on Easyve.

6. User – Any registered user of the Platform.

7. Tutor – Any individual providing online or offline teaching.

8. Institute – Any organization or coaching center offering classes or courses to students.

9. Individual Tutor – Any self-employed tutor providing lessons to students.

10. Consultant – Any individual providing consultancy services on Easyve.

Locations – All types of registered locations are included, such as:

a. Offline Location – The physical location where classes or services are conducted.

b. Online Location – The registered location for online services and classes.

c. User Location – The registered location of the student or client.

d. Provider Location – The registered location of the service provider or tutor.

e. Other Location – Any other location recorded on the Platform.

“Student” means a Member who has registered on the Platform as a Student to access classes, courses, services, consultations, or home services. In case of a minor Student (under 18 years of age), this term refers to the parent or guardian who registers their child or ward as a Student and provides consent on their behalf.

“Provider” means a Member who has registered on the Platform to offer their services. Such services may include, but are not limited to:

Teaching or Tutoring (online or offline)

Conducting classes through an Institute

Providing services at the Student’s residence

Offering services as a Freelancer

Providing Home Services at a Client’s residence or any other location

Consultation services (offline or online)

Delivering services at their own home, office, or any other chosen location

Providers shall be categorized into the following types:

1. Partner Provider – A Member who delivers their classes, consultations, or services directly using the Easyve Platform and its tools, features, and benefits.

All Providers are required to agree to the Terms listed in Clause 3.4.

2.4 “Partner Provider” or “Partner” 

“Partner Provider” or “Partner” means a Member who provides online classes, consultations, or services using the Easyve Platform. Partner Providers:

Schedule and manage their services through the Platform.

Provide services at the Student/User’s location, their own location, or any mutually agreed location.

Use Platform features such as lead management, messaging, and payment processing.

Are required to comply with the Terms outlined in Clause 3.6 and Clause 3.4.

2.5“Non-Partner Provider” or “Non-Partner”

“Non-Partner Provider” or “Non-Partner” means a Member who provides services directly to the User/Client and does not use the Platform for service delivery. Non-Partner Providers:

Communicate with Users/Clients via WhatsApp, phone call, or in-person.

Provide services at their own location, the User/Client/Student’s location, or any mutually agreed location.

Even if the User makes COD payment directly, the Provider falls under the Non-Partner category.

Are required to comply with the Terms outlined in Clause 3.5 and Clause 3.4.

 

2.6 “Membership Plans” refers to the subscription plans announced through the Platform for its Members. These Plans may be either paid or free and provide access to certain features and benefits of the Platform for a defined period of time. The details of these Membership Plans can be accessed only after registering as a Member on the Platform. Both Providers and Students (Users/Clients) may be covered under these Plans, depending on the services offered.

2.7 “Users”

“Users” shall collectively include all registered Students/Clients and all registered Providers (whether Partner Providers or Non-Partner Providers). The rights, obligations, and responsibilities of Students/Clients and Providers shall remain separate and distinct as set out in this Agreement.

2.8 “Website” refers to https://www.easyve.com , which is the primary website that the Company owns and operates to provide and offer its Services.

2.9 “Payment Link” refers to the requests for payment made by Providers through the Platform. These typically include the details of the payment requested, including the amount to be paid, the type of services or sessions to be conducted, the number of services or sessions, the type of payment, and any installment or payment schedule if available through the Platform or payment gateway.

2.10 “Coins” refer to a Platform-specific virtual currency that is added to the Provider’s User Account as per the Terms and Benefits of the Membership Plans purchased or subscribed by the Provider. Coins are required by Providers for responding to any User/Client/Student enquiry raised through the Platform.

Additionally, if a User makes a booking through the Platform using the Cash on Delivery (COD) payment option, Coins are also deducted when the Provider collects a review from the User after service completion.

The Company may define additional use-cases of Coins in the future as per updated policies, and it is the responsibility of the Provider to remain updated with such changes.

2.11 “Help Pages” refer to the documentation, FAQs, guidelines, and support resources made available under the “Help” section of the Platform at https://easyve.com/help. These resources are designed to assist both Providers and Users/Clients in understanding the nature of the Platform, its features, and the guidelines for achieving the best outcomes while using the Platform.

Providers and Users/Clients are required to review the Help Pages from time to time in order to stay updated with the latest policies, features, and guidelines regarding the Platform. The Company will make reasonable efforts to communicate major updates through emails, notifications, or announcements on the Platform; however, the primary responsibility to stay updated with the latest changes published in the Help Pages lies with the Providers and Users/Clients.

3. TERMS OF SERVICE

This "Terms of Service" is formulated and published pursuant to the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which requires the publication of Terms of Service and Privacy Policy for access or usage of a Website, Application, or related Services.

The Company reserves the right to modify, amend, or update the terms contained in this Agreement at any time by posting such modifications on the Website, without requiring any prior notice to the Students, Clients, Users, Members, Providers, or Partners.

These Terms & Conditions govern the relationship between:

1. The Company and the Students, Clients, Users, or Members who register on the Website, and

2. The Company and the Providers, Freelancers, Consultants, Non-Partner Providers, Home Service Providers, or Partners who register on the Website.

By accessing or using the Platform, all registered parties agree to be bound by these Terms of Service and any future modifications that may be posted on the Website.

3.1 TERMS APPLICABLE TO ALL USERS

Subject to the User’s compliance with these Terms, the Company grants each User a limited, non-exclusive, non-transferable, worldwide license, without the right to sublicense, solely to access, use, and enjoy the Services as permitted under these Terms.

The User shall not copy, modify, distribute, sell, or lease any part of the Services or included software, nor reverse engineer or attempt to extract source code unless local laws prohibit such restrictions or written permission is obtained from the Company.

No User shall:

i. Use the Services except as expressly permitted above

ii. Modify, alter, or create derivative works of any part of the Services

iii. Permit any unauthorized third party to use or access the Services

iv. Market, sublicense, publish, distribute, reproduce, assign, transfer, rent, lease, or loan the Services

This Agreement and the Services are available only to individuals 18 years or older registering as Student, Client, User, Member, Freelancer, Provider, or Home Service Provider. Persons below 18 may use the Platform only via a parent or legal guardian account. In such cases, “Student” refers to the parent or guardian responsible for the account.

By using the Services, each User grants the Company a limited, worldwide, non-transferable, non-exclusive, non-sublicensable, royalty-free license to use, reproduce, distribute, transmit, display, store, archive, and create derivative works of data shared by the User solely to enable use of the Services. The Company may also aggregate and anonymize User data for statistical or benchmark studies.

Each User represents, warrants, and undertakes that all information provided or uploaded is true, complete, accurate, and not misleading.

Each User further agrees:

1. The Company provides forums for Users to express themselves via content (blogs, comments, reviews, photos). Users confirm ownership and copyright of the content.

2. Information about service providers, institutions, or other third parties may come from official websites or publicly available sources. The Company does not guarantee accuracy.

3. The Company is not the final authority for services or content. Users make decisions at their own risk and should verify information independently.

4. The Company may edit, remove, or restrict access to content, including User-generated content, without notice or liability. Reasonable efforts will be made to inform Users.

5. Uploading profile photos, logos, or branding materials grants the Company the right to use them on the Website, Platform, and marketing materials.

6. Updating contact information allows the Company to contact Users via phone, SMS, or email for service, support, or marketing purposes.

7. Collecting usernames, contact details, or emails for unsolicited advertisements, spamming, or unauthorized solicitation is strictly prohibited.

8. Users shall not:

a. Probe, scan, or test Platform vulnerabilities, or breach security measures

b. Use third-party tools to access/search content

c. Create accounts using bots, automation, or false pretenses

d. Post unauthorized contact details, ads, or promotional material

e. Post forged, misleading, or fake content, including reviews

9. The Company may modify, suspend, or discontinue any part of the Services temporarily or permanently, with or without notice.

10. COD / Direct Payment Disclaimer for Users

Any payment made directly between the Student/Client/User/Member and a Provider outside the Platform, including Cash on Delivery (COD) or direct bank transfers, is solely a matter between the parties involved. The Company has no involvement in such transactions and shall not be responsible for any refunds, cancellations, or disputes arising from these direct payments.

3.2 Terms Applicable to Users Engaging with Any Provider, Freelancer or Home Service Provider

1. This agreement is between you (Student/User/Client/Member) and the Company. The key points are:

Termination: Either party may terminate this agreement in the event of misconduct or a Force Majeure event, such as mechanical failures, defects, weather conditions, strikes, acts of God, riots, or other similar causes.

2. Role of the Company:

The Company acts solely as an aggregator, operating the Platform to connect Partner Providers, Non-Partner Providers, Freelancers, and Home Service Providers with prospective Students, Users, or Clients.

The Company is not responsible or liable for the actual provision of services, whether online or at the Student’s/Client’s location.

3. Screening and Responsibility:

The Company may follow a screening process to ensure Providers, Partners, Freelancers, and Home Service Providers are qualified.

The Company does not guarantee the proficiency, qualifications, skills, or conduct of any Provider, Freelancer, or Home Service Provider.

Users/Clients/Students/Member use the Platform at their own risk and are expected to perform their own due diligence.

Fees: The Company has no control over the fees charged by any Provider, Freelancer, or Home Service Provider for their services, or any changes to such fees.

4. Legally Binding:

These Terms and Conditions are legally binding and enforceable.

If any term is not acceptable, do not use the Platform.

Users/Clients/Students shall indemnify and hold harmless the Company from any expenses, losses, or liabilities arising from a breach of these Terms.

5. Verification of Compliance:

By using the Platform to select a Provider, Freelancer, or Home Service Provider, Users/Clients/Students agree to verify that the selected service provider holds all necessary permits, licenses, or authorizations required to provide services in compliance with applicable laws.

The Company shall not be responsible for any issues arising from non-compliance by Providers, Freelancers, or Home Service Providers.

 3.3 TERMS APPLICABLE TO STUDENTS, CLIENTS, USERS, AND MEMBERS ENGAGING WITH PARTNER PROVIDERS

Currently, the option to engage with Partner Providers is not available on the Platform.

As and when this feature is introduced, applicable terms will be updated accordingly.

3.4 TERMS APPLICABLE TO ALL PROVIDERS, FREELANCERS, CONSULTANTS, NON-PARTNER PROVIDERS, AND HOME SERVICE PROVIDERS

1. You represent to the Company that you are an individual or entity who has the legal capacity to contract and you hold all the qualifications, documents, and other prerequisites specified by the Company for enrolment as a Provider, Non-Partner Provider, Freelancer, Consultant, or Home Service Provider on the Platform.

2. You unconditionally represent and warrant to the Company that all information, documents, and materials provided by you regarding your qualification to provide Services are accurate, complete, and have not been withheld.

3. You represent and warrant that providing the Services and complying with these Terms will not result in (i) a breach of or default under any contract to which you are a party; or (ii) a violation of any applicable laws. For Institutes, Companies, or legally registered entities signing up, the individual signing up shall be deemed to have the authority to bind the concerned entity to these Terms.

4. You agree that you have registered on this Platform as an independent Provider, Freelancer, Consultant, Non-Partner Provider, or Home Service Provider. Nothing contained herein shall give rise to an employer–employee relationship between the Company and you.

5. You agree to perform Services in a professional manner, meeting the expectations of Students, Clients, Users, and Members in terms of quality. The Company may update qualifications and eligibility conditions from time to time, which you agree to adhere to.

6. You agree and acknowledge that the Company is only an aggregator/platform facilitating connections between Providers, Freelancers, Consultants, Non-Partner Providers, Home Service Providers and Students, Clients, Users, or Members. The Company shall not be held liable for the conduct of any Provider or the delivery of Services, whether performed face-to-face, at a residence/office, or otherwise outside the Platform.

7. You agree and understand that these Terms are legally binding and enforceable against you. Please do not use this Platform if you do not agree with them. You shall indemnify and hold harmless the Company from any claims or expenses incurred due to your breach of these Terms.

8. The Company does not guarantee any number of enquiries, bookings, or conversions to Providers, Freelancers, Consultants, Non-Partner Providers, or Home Service Providers. The Company also does not guarantee payments or business outcomes from enquiries shared with registered Providers.

9. The Company does not allow registration of agencies or organizations engaged in services/products similar to the Company, or those engaged in unauthorized collection of data from the Platform. Such accounts may be terminated without prior notice and without refund of any subscription fee, and the Company reserves the right to initiate legal action against them.

10. You may clarify your doubts before making payment for any Membership Plan or Services. Once payment is made, it will not be refunded under any circumstances.

11. Copyright Protection:

The Company will not use any training/service content uploaded by you for commercial purposes without your permission, except for marketing the Platform or Provider Services.

By uploading any content, you warrant that you own its copyright. Any plagiarized content may be removed without notice, and you shall be solely liable for any claims arising from such use.

12. Coin/Deduction Policy:

The Company may deduct Coins/credits from Providers, Freelancers, Consultants, Non-Partner Providers, and Home Service Providers for enquiries, leads, or service usage.

Coins are applicable only to Providers and related service accounts (not to Students/Users).

The Company reserves the right to modify coin pricing at any time.

13. GST/TCS Policy:

If your aggregate turnover exceeds ₹20,00,000/- in a financial year (April–March), GST registration is mandatory. For Manipur, Mizoram, Nagaland, and Tripura, the threshold is ₹10,00,000/-.

TCS at 1% will be applicable on payments settled through the Platform for registered GST Providers. The deducted amount will be remitted to the Government and can be set off against your GST liability.

If you are GST registered, you must share your GST registration details with the Company through the Support/Contact Us section of the Platform.

If you are liable but not registered, you must register under GST and then update your GST details with the Company.

The Company shall not be held responsible for any non-compliance or penalties arising from your failure to register or update GST information.

14. By using the Platform, you confirm that you hold all required permits, licenses, or authorizations necessary to provide services in compliance with applicable laws. The Company will not be responsible for any non-compliance with local or national regulations by the Provider, Freelancer, Consultant, Non-Partner Provider, or Home Service Provider.

3.5 TERMS APPLICABLE TO NON-PARTNER PROVIDERS

Non-Partner Providers are Members who are registered on the Platform.

1. Non-Partner Providers may purchase Coins through available Membership Plans or top-up packages using the ‘Buy Coins’ link on their Dashboard. Coins credited to the Provider’s account have a validity period as stated in the membership details. If the subscription is not renewed before expiry, both the Coins and the Membership Plan will expire.

2. The Company shall not be liable for any refunds of Coins or Membership Plans purchased on the Platform. Coins that expire cannot be reinstated.

3. Before purchasing any advertising packages—such as Sponsored Listing, Branding Package, Leads Package, or Banner Ads—Providers should understand the benefits offered. Payments for these packages are non-refundable.

4. Providers can respond to Student, Client, User, or Member enquiries listed on their Dashboard after reviewing all available details. Once a response is sent, the Student/Client/User/Member contact details will be shared with the Provider, and a specific number of Coins will be deducted from their account. The Coin cost per enquiry will be displayed upfront. Coins once deducted are non-refundable.

5. COD / Direct Payment Disclaimer: Any payment made directly between the Provider and Student/Client/User/Member outside the Platform (including Cash on Delivery or direct bank transfers) is solely between the parties involved. The Company has no involvement in such transactions and shall not be responsible for refunds, cancellations, or any disputes arising from these direct payments.

6. The Company may, at its sole discretion, refund certain Coins to Providers based on its algorithms that determine eligibility according to guidelines listed on the Platform’s Help Pages (https://easyve.com/help).

7. Manual requests for Coin refunds will not be entertained by the Customer Support Team or any employee of the Company.

8. Enquiry delivery may be affected by your ranking and the Membership Plan you have purchased. Providers can opt for the Partnership Program for enhanced experience and benefits.

3.6 TERMS APPLICABLE TO PARTNER PROVIDERS

Currently the option to engage with Partner Providers is not available on the Platform.

As and when this feature is introduced, applicable terms will be updated accordingly.

3.7 PAYMENT TERMS & COD/DIRECT PAYMENT DISCLAIMER

By using the Company’s Services, you agree to pay any fees determined by the Company at the time of sign-up. You are solely responsible for the payment of all applicable statutory dues, including but not limited to sales tax, use tax, import/export duties, property tax, GST, or any other taxes or charges arising from your use of the Company’s Services.

Any payment made directly between a Provider and a Student/Client/User/Member outside the Platform (including Cash on Delivery or direct bank transfers) is solely between the parties involved. The Company has no involvement in such transactions and shall not be responsible for refunds, cancellations, or any disputes arising from these direct payments.

3.8 PERSONAL DATA AND OTHER INFORMATION MADE AVAILABLE ON THE WEBSITE

1. By using the Platform, Students, Clients, Users, or Members, as well as Providers, Freelancers, Non-Partner Providers, or Home Service Providers, agree to read and understand the Privacy Policy available at [ https://easyve.com/privacypolicy ], which explains:

The types of information that may be collected by the Platform;

The purposes for which such information is collected and used; and

The entities responsible for collecting and retaining the information.

2. The Company is not responsible for the accuracy, completeness, or authenticity of any personal information or data provided by any User or Provider on the Platform.

3. All Users and Providers are solely responsible for maintaining the confidentiality of their account credentials and password, and will be held fully liable for any activity performed using their account, whether authorized or unauthorized. Any suspected or actual misuse of an account must be immediately reported to the Company.

4. Where any User or Provider provides information that is false, misleading, or incomplete, the Company may, at its sole discretion, suspend or terminate their account and discontinue access to the Platform’s Services.

5. All Users and Providers represent and warrant that any content uploaded by them on the Platform, including but not limited to text, images, videos, or documents, does not infringe the intellectual property rights of any third party. They will be solely responsible for any claims, losses, or damages arising from a violation of such rights.

4. CONTENT AND INTELLECTUAL PROPERTY TERMS

In addition to providing the Services as stated above, the Platform may also offer other information related to the Services either directly or indirectly through links to third-party websites. The Company may not be the sole owner of all the information available on the Platform. The proprietary rights to all information that is created by the Company and made available on the Platform shall belong solely to the Company. Unauthorized use of any content or material available on the Platform may violate the intellectual property rights of other parties. You shall use the content on this Platform only for personal, non-commercial purposes. Any links to third-party websites provided on the Platform are for convenience and do not make the Company responsible for such third-party websites or their content. Use of such third-party content is entirely at your own risk.

The Platform shall not be used by you for any illegal or unlawful purpose. Your use of the Platform must comply with all applicable laws and regulations. You shall not interfere with or hinder the use of the Platform by other Users, and you shall not engage in the transmission of spam, chain letters, junk mail, or any other type of unsolicited communication.

By using this Platform, you are granted a limited, non-exclusive, non-transferable right to access and use the content and materials on the Platform lawfully. You may not copy, reproduce, transmit, distribute, or create derivative works from such content or information without the express written authorization from the Company or the applicable third party (if the content belongs to a third party).

This section applies to all Students, Clients, Users, and Members, as well as Providers, Freelancers, Non-Partner Providers, and Home Service Providers. Each category of User or Provider is responsible for complying with these terms and using the Platform lawfully.

Please note that the Company acts only as an “intermediary” as defined in Section 2(w) of the Information Technology Act, 2000, and can control only the information and content posted by itself on the Platform. The Company does not control User-generated content on the Platform. You are solely responsible for your interactions with other Users/Providers and for any content you post. The Company may monitor interactions between Users and Providers and may remove any content from the Platform that it considers objectionable, inappropriate, or in violation of these Terms.

4.1 RESTRICTIONS ON USE

You should not host, display, upload, modify, publish, transmit, update or share any information that:

i. belongs to another person and to which you do not have any proprietary right;

ii. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

iii. harm minors in any way;

iv. infringes any patent, trademark, copyright or other proprietary rights;

v. violates any law for the time being in force;

vi. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

vii. impersonates another person;

viii. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or

ix. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

The Company retains the right to remove from the Platform any content that contravenes any of the above conditions.

5. DISCLAIMER OF WARRANTIES

Please note that your use of the Platform and the services shall be at your sole risk. The Company disclaims all warranties of any kind, whether express or implied, including, but not limited to non-infringement of third party rights with respect to the contents of the Platform, or any reliance upon or use of the Platform contents or the Services.

THE SITE, CONTENT, AND SERVICES ARE PROVIDED AS IS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESSED OR IMPLIED. IN NO EVENT SHALL THE COMPANY, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES RESULTING FROM THE USE OR THE INABILITY TO USE OUR SERVICES.

THE COMPANY MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR INFORMATION PURCHASED OR OBTAINED THROUGH THE SITES, CONTENT OR SERVICES.YOU SPECIFICALLY ACKNOWLEDGE THAT THE COMPANY SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

Interruptions: The Company (including its directors, employees, agents and representatives) shall not be liable for any loss or liability resulting, directly or indirectly, from technical glitches or interruptions in the access of the Platform due to electronic or mechanical failures, defects, weather, strikes, acts of God, riots or other like causes.

Inaccuracies: The contents published on the Platform from time to time may include inaccuracies or human as well as mechanical errors, may be incomplete, and may be changed or updated from time to time at the sole discretion of the Company. The Company (including its directors, employees, agents and representatives) make no representations about the suitability or use of the content and features of the Platform for any particular purpose.

IN NO EVENT SHALL THE COMPANY BE LIABLE TO A USER OR ANY THIRD PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY OTHER DIRECT OR INDIRECT DAMAGES, INCLUDING WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR OF ANY OTHER WEBSITES REFERENCED OR LINKED TO FROM THE WEBSITE OR PLATFORM. THE COMPANY SHALL NOT BE LIABLE IN ANY WAY FOR THIRD PARTY GOODS AND/OR SERVICES OFFERED THROUGH THE PLATFORM OR FOR ASSISTANCE IN CONDUCTING COMMERCIAL TRANSACTIONS THROUGH THE PLATFORM, INCLUDING WITHOUT LIMITATION THE PROCESSING OF ORDERS OR PAYMENT OF ANY CONSIDERATION.

Further, the Company makes no warranty:

i. That the content made available on the Platform is complete, updated or accurate; or

ii. That the third party information made available on the Platform or the third party links made available on the Platform are accurate, reliable or complete.

5.1 LIMITATION OF LIABILITY

Except for the breach of confidentiality obligations, under no circumstances and under no legal theory, whether tort (including negligence), product liability, contract, or otherwise, shall the Company be liable to you for any indirect, special, incidental, or consequential damages, even if you have been informed of the possibility of such damages

5.2 INDEMNIFICATION

You shall indemnify, defend and hold harmless the Company as well as each of its representatives, employees, contractors, agents, officers, directors, shareholders, affiliates and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees and expenses in relation to all claims arising out of (a) a breach of the obligations undertaken by you under the terms of this Agreement; (b) use or misuse by you of the Platform content; (c) breach of any intellectual property or other proprietary rights of any person or entity; or (d) the inaccuracy or incompleteness of any information or data you supplied on the Website.

If and when so required, the Company may seek written assurances from you regarding your undertaking to indemnify the Company, and your failure to provide such assurances would amount to a material breach of this Agreement. The Company may participate in any legal proceedings where you are defending a third party claim related to your use of any of the Platform. You shall notify the Company of any third party legal proceeding that is initiated in relation to the Platform or the Services, to which legal proceeding you are a party.

6. PRIVACY

Please refer to the Privacy Policy at https://www.urbanpro.com/privacy-policy, incorporated by reference herein, for information on the policy of the Company with respect to personal and sensitive information that is provided by the Users to the Platform.

7. Redressal of Grievances:

If you have any questions or grievances regarding the Platform or its content, you may reach out to our customer support at support@easyve.com. All complaints or grievances will be addressed within one (1) month from the date they are raised.

8. USE OUTSIDE INDIA

Although the Platform may be accessible worldwide, the Company makes no representation that materials on the Platform are appropriate or available for use in locations outside India or that the Platform complies with the laws that are applicable in any jurisdiction that is outside India. Accessing the Platform from territories where the content of the Platform and/or the provision of the Services is deemed illegal is prohibited. Users accessing the Platform from locations outside India do so at their own risk and are responsible for compliance with local laws that are applicable to them. Any offer for any Service, and/or information made in connection with the Platform is void where prohibited.

9. MISCELLANEOUS PROVISIONS

Force Majeure. The Company shall not be responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, pandemic, State imposed lockdown restrictions, natural disaster, act of God, war, terrorism, armed conflict, labor strike, lockout, or boycott. The Company may at any time, in its sole discretion and without advance notice to you, cease operation of the Platform.

Entire Agreement. This Agreement along with the Privacy Policy comprises the entire agreement between you and the Company with respect to the use of the Platform.

No Waiver. A delay or failure by the Company to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.

Notices: All notices given to you by the Company or by you to the Company shall be in writing and in the English language. Such notice shall be sent by e-mail or mailed by a prepaid internationally-recognized courier service to the intended recipient at the address set out below, or any changed address that is notified by either Party:

Notice to the Company:

Easyve

(Registered under MSME, Government of India)

Registered Office: [ C-87 / 1 A , Street no = 11 , west azad nagar, Pincode : 110051, delhi , India]

Email: contact@easyve.com

Notice to User:

At the email address provided by you at the time of registration on the Website.

Governing Law;Jurisdiction. This Agreement is governed by the provisions of Indian law, including but not limited to the following:

the Indian Contract Act, 1872;

the (Indian) Information Technology Act, 2000;

the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011; and

the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011.

This Platform originates from the State of Uttar Pradesh in India. This Agreement will be governed by the laws that are applicable in the State of Uttar Pradesh. By using this Platform, you consent to the jurisdiction and venue of the courts located in Uttar Pradesh, India in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.

Termination. The Company may terminate your access to the Platform without any notice to you if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement.